Shipping Policy

At Veloura Intimate, we strive to provide you with a seamless and enjoyable shopping experience. Below, we’ve outlined all the essential details about our shipping policy to ensure your orders reach you smoothly and on time.

1. Shipping Methods

We currently offer free shipping on every order, with no minimum purchase requirement. Available delivery options and estimated delivery times are shown at checkout where applicable.

2. Shipping Costs

Shipping is free on every order—no minimum order value is required. No shipping charge is added based on your order value.

3. Processing Time

Once you place your order, our team works diligently to process it within 1 to 2 business days. This includes preparing and packaging your order for shipment. During peak seasons or holidays, processing times may vary, but we’ll keep you updated if there are any delays.

4. Delivery Times

Delivery times depend on your chosen shipping method and location. Below are the estimated timelines:

Standard Shipping: Typically takes 3 to 7 business days
Expedited Shipping: Usually takes 1 to 3 business days

After your order is shipped, you’ll receive a confirmation email with tracking information to monitor your package’s progress.

5. Order Tracking

Once your order has been shipped, you’ll receive an email containing a tracking number. This tracking number allows you to follow your package’s journey until it arrives safely at your doorstep.

6. Missing or Damaged Orders

If your order is missing or arrives damaged, please contact us within 7 days of receiving your package. Our team will assist you in resolving the issue, either by replacing the item or issuing a refund.

Thank you for choosing Veloura Intimate!
We are committed to providing you with excellent service and ensuring your shopping experience is nothing short of amazing. If you have any questions about shipping or your order, feel free to reach out to our customer support team.